Privacy Policy – SAMSUNG HVAC

Effective date: 2026-09-29

This Privacy Policy applies to the Android application "SAMSUNG HVAC" (package name: com.drlinkmobile.hvac, the "App") published on Google Play by (주)지브릭스 코리아 ("we", "us"). It explains what personal information the App collects, how it is used, and your choices.

1. Information We Collect

• Name and contact details – provided by you when you sign in, register, or submit a service request.
• Address – provided by you for service, delivery, or installation purposes.
• Location data (optional) – precise or approximate location from GPS, Wi-Fi, and mobile networks, collected only while you are using the App and only if you grant location permission. The App does not access your location in the background.
• Camera, photos and files (optional) – used only when you choose to scan a QR code/barcode, take a photo, or attach an image or document to a request.
• Device information – device model, operating system version, and app version, used to operate the App and diagnose problems.
• Notifications – if you allow notifications, we send service-related alerts to your device.

2. How We Use Your Information

We use your information to provide and operate the App, process and follow up on your service requests, show nearby service locations on a map, send service notifications, and maintain the security and stability of the App.

3. Sharing of Information

We do not sell your personal information. We share it only with service partners who need it to fulfil your request, with service providers that process data on our behalf (for example, map services provided by Google), or when required by law.

4. Data Retention

We keep your personal information only as long as necessary to provide the services or as required by applicable law, after which it is securely deleted.

5. Your Rights and Data Deletion

You may request access to, correction of, or deletion of your personal information at any time by emailing us at samsungdrlink@gmail.com. We will respond within a reasonable period.

6. Permissions

Location, camera, photo, and notification permissions are optional. You can enable or disable them at any time in your device settings. Some features may be unavailable if a permission is disabled.

7. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse.

8. Children's Privacy

The App is not intended for children under 13, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

(주)지브릭스 코리아
App: SAMSUNG HVAC (com.drlinkmobile.hvac)
Email: samsungdrlink@gmail.com